Shipping Policy
Last updated: July 30, 2025
Thank you for shopping with Mebeli! We’re committed to providing clear and transparent information about how your custom-made products are processed and delivered.
As a Print-on-Demand (POD) store, all of our items are made to order — which means your product is crafted just for you after your purchase.
🛠️ Order Processing Time
Every order goes through a production phase before it is shipped.
Production time: 2–5 business days
Please note: During holidays or high-volume seasons, processing may take up to 7 business days.
🌍 Estimated Shipping Times
After processing, your order will be shipped via our trusted logistics partners. Estimated delivery times are as follows:
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| Canada | 7–12 business days |
| Europe | 7–15 business days |
| Australia & New Zealand | 10–16 business days |
| Asia | 7–14 business days |
| Rest of World | 10–20 business days |
These are estimated timeframes. Shipping delays may occur due to customs, weather, or local carrier issues.
💰 Shipping Costs
Shipping costs are calculated at checkout based on your location, product weight, and carrier rates.
Occasionally, we offer free shipping promotions — be sure to subscribe to our newsletter for updates!
🌐 International Shipping & Customs Fees
We proudly ship worldwide. However, international shipments may be subject to import duties, taxes, or customs clearance fees.
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These charges are not included in the item price or shipping cost.
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Buyers are responsible for any customs-related charges upon delivery.
🔍 Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order directly using the tracking link provided or visit your account page.
If you do not receive a tracking email within 7 days of placing your order, please contact us at support@mallmebeli.com.
📦 Split Shipments
To speed up delivery, items in your order may ship separately depending on availability and print location.
You will receive tracking info for each individual package.
❗ Shipping Issues & Lost Packages
If your order hasn’t arrived within the estimated delivery window:
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Check the tracking link for updates.
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Contact our support team at support@mallmebeli.com with your order number.
We will do our best to assist you with locating or replacing your item.
⚠️ Incorrect Shipping Information
Please ensure all shipping details are accurate before submitting your order.
We are not responsible for items lost or delayed due to incorrect addresses provided at checkout.
If you made a mistake, contact us within 24 hours of placing the order to update your information.
🚫 Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses at this time.
We also reserve the right to refuse shipping to certain regions due to carrier limitations or legal restrictions.
Questions?
We’re here to help! If you have any questions or concerns about shipping and delivery, feel free to reach out to us:
📧 Email: support@mallmebeli.com
🏢 Mailing Address: Mebeli – 68 Circular Road, #02-01, 049422, Singapore